The Nigerian Electricity Regulatory Commission (NERC) yesterday announced that it has created a situation room to enable it address all complaints associated with its recent Service-Based Tariff.
In a statement shared by the regulator, it stated: “The Nigerian Electricity Regulatory Commission (NERC) has established ‘Service-Based Electricity Tariff Situation Room’ to attend to enquiries on electricity customers tariff bands and other issues related to the new regime of electricity tariff across the eleven electricity distribution companies (DISCOs).”
“Members of the public are advised to use the under listed channels of communication to contact the Commission directly on any issue regarding the service-based electricity tariff. The telephone lines will be available between 8.00 am and 5.00 pm daily,” it added.
The Email address given to contact directly is complaints@nerc.gov.ng
| S/N | DISTRIBUTION COMPANY | TELEPHONE NUMBER |
| 1. | Abuja and Enugu | 0907-316-7635, 0907-086-2925, and
0907-525-5868 |
| 2. | Eko and Yola | 0902-271-0904, and
0907-648-8275 |
| 3. | Ikeja and Kaduna | 0701-826-8319, 0902-991-6167, and
0708-606-6077 |
| 4. | Jos and Ibadan | 0808-437-4247, and
0907-012-1653 |
| 5. | Kano and Benin | 0701-790-2426, and
0904-296-1010 |
| 6. | Port-Harcourt | 0907-128-9495, and
0904-295-8164 |
| 7. | All Distribution Companies | 0906-292-4670 (WhatsApp and Text Messages Only) |
