Year: 2019

How Leo Won a Million Hearts in 12 Months

***More Than One Million Africans Now Bank on Leo With ever-increasing customer expectations of quick service and near real-time transactional support, United Bank for Africa (UBA) committed resources to Artificial Intelligence (AI) a year ago, birthing Leo, a Banking Chatbot that helps customers carry out key banking transactions anywhere, using mobile devices and personal computers.…

Jumia Boosts Customers’ Buying Experience With Chatbots

Chatbots are now widely used because getting quick feedback is essential to today’s customers. Many businesses have recognised this fact and are deploying chatbots to assist the customer service team to drive customer engagement and interaction. This, in turn, will impact the Net Promoter Score (NPS), thus making customers more loyal. This said, here are…

Jumia Gets Reward For Promoting Nigerian MSMEs

In recognition of its contribution to promoting micro, small and medium enterprises (MSMEs) in Nigeria and for remaining the most trusted and recognised online retailer, the Board of Editors of Leadership Group Ltd., is set to recognise Jumia, Nigeria’s no 1 shopping destination, with the eCommerce Company of the Year Award (2018). The Group Managing Director…

Workers Murder London Returnee Hotel Owner in Lagos

Owner of Etashol Hotel and Suites, located on Budland Street in the Ojodu Berger area of Lagos State, Mrs Abimbola Olusola, has been allegedly killed by some persons employed to work at the hospitality facility. The London returnee-owner was reported to have been murdered alongside the Manager of the hotel, one Tunji Omikunle. Those fingered…

Jubilation As Power Supply Returns To Igbokoda

Residents of Igbokoda in Ilaje Ese Odo local government in Ondo South senatorial zone who have resigned their fate to living without electricity for the past five years were enveloped in frenzy of joy on Wednesday as Vice-President Yemi Osinbajo commissioned the restored power project facilitated by the BEDC Electricity Plc. (BEDC) and Niger Delta…

Sade Morgan Becomes Nigerian Breweries’ Corporate Affairs Director

Nigerian Breweries Plc has announced the recent appointment of Mrs Sade Morgan as its Corporate Affairs Director and member of the Nigerian Breweries Executive Committee (EXCO) reporting in this capacity to its Managing Director/Chief Executive Officer, Jordi Borrut Bel. In her role as Corporate Affairs Director, Mrs Morgan will strengthen the company’s non-crisis stakeholder relations…

Nigeria Audio-Visual Expo Plans Big For Entrepreneurs, Consumers

The anticipated largest trade fair of the audio-visual industry in Nigeria, Nigeria Audio-Visual Expo (NAVE), will bring together players in the industry at Landmark Event Centre, Victoria-Island, Lagos between 26–27 June 2019. The fair will showcase new products and services of both domestic and international players in the sector, and the interesting briefings and training…

Do More With Keystone Bank ‘Oxygen Chat’ Banking

Keystone Bank Limited has remained committed to empowering the Nigerian populace with the introduction of the Chat-bot feature called ‘OXYGEN’ as part of its financial inclusion drive. Oxygen is the lender’s interactive virtual banker that chats with customers and carries out their banking transactions upon request.  The feature which enables banking on Telegram and Facebook…