Day: May 31, 2017

7 Ways Social Media Has Changed Customer Service

The power of social media cannot be underestimated by any serious brand or organisation especially when it has to do with customer satisfaction and engagement. It has completely changed interaction with customers. So, how has social media revolutionised customer service? Jumia Travel, the leading online travel agency shares the ways or how this is happening.…

2017 Coke Studio Africa Production Begins In Nairobi

Production for the 2017 edition of Coke Studio Africa has commenced in Nairobi, the capital of Kenya. Coke Studio Africa 2017 promises to be a melting pot of music talents bringing together renowned music producers and top-notch artists drawn from various parts of the continent. The Coca-Cola Company, through the music flagship show, Coke Studio,…